Receptionist - State Farm Agent Team Member

ABOUT US:I’m so excited you’re looking at our career opportunities.  Hopefully we get a chance to learn a little about you too!  I opened my office because I wanted to build something great for my community, for my team and ultimately for my family.  I know the success of my business starts and ends with my team.  For me to be successful, I need my team to be successful, so I spend the majority of my time helping make that happen. We work hard in the office, but also like to have a little fun.  We frequently create games and competitions to keep things fresh and exciting while maintaining our focus on our customers.  I believe it is important to find joy in our work. Our work is also very important for our community.  When people make a bad decision about their insurance, it can be the most expensive financial decision they’ve ever made.   ROLE DESCRIPTION: As a Receptionist - State Farm Agent Team Member with Heather Mccloskey - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.  RESPONSIBILITIES:  Establish customer relationships and follow up with customers as needed. Answer phones and direct customers to the appropriate person for help if you're not able to help directly. Provide prompt, accurate, and friendly customer service. Communicate with customers about their billing, required documents and help them maintain all the discounts they deserve. Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.  QUALIFICATIONS: Dedicated to customer service. Able to effectively relate to a customer, answer their questions, and anticipate their needs. Excellent communication skills to assist customers and coordinate with other agency team members Proactive in problem-solving BENEFITS: Hourly pay plus commission/bonus Growth potential/Opportunity for advancement within my office Valuable career-building experience Compensation: $19.00 - $24.00 per hour My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in University Place, WA and help customers with their insurance and financial services needs, including:  Auto insurance Home insurance Life insurance Retirement planning   State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.