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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Stephanie Rose

Stephanie Rose

January 11, 2025

5  out of  5
rating by Stephanie Rose
"I have been with State Farm now for half a decade. The McCloskey State Farm insurance agency is an amazing and wonderful bunch. Special shout out to Zach Stellhorn, this guy took such good care of me. Made it extremely easy to add a homeowners policy to my auto policy. It’s a lot to understand all the needs one should have to be completely covered. Zach handled it all for me and saved me some money. Thank you Zach your’re the best."
We responded:
"Stephanie, I'm so happy to hear about your positive experience with our team! Zach truly is a valuable part of our office, and I'm glad he was able to assist you with adding a policy and saving you some money. Your satisfaction is important to us, and we're here for any future needs or questions you might have. Thank you for your continued support over the years!"
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Ruby Larson

January 10, 2025

5  out of  5
rating by Ruby Larson
"I am very satisfied with the services provided to me today by Amanda Otis. She is knowledgable and professional with a friendly attitude."
We responded:
"Thank you, Ruby, for the fantastic 5-star rating! I'm so happy to know that you had a great experience with our office. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
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Jon Krupa

January 4, 2025

5  out of  5
rating by Jon Krupa
"Amanda is awesome! Saved a lot of $$$ switching over. Painless change over for sure!"
We responded:
"I'm glad to hear that Amanda made your switch to our services smooth and beneficial, Jon! It's wonderful to know you saved money in the process. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
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Brenda Toy

December 20, 2024

5  out of  5
rating by Brenda Toy
"Very impressed way there prompt service and guidance. Would recommend to anyone. Zach was very easy to work with and very professional. Thank you"
We responded:
"Thank you, Brenda! I'm glad to hear that you were impressed with our prompt service and guidance. Zach is indeed a valuable part of our team, and I'm happy he provided you with a professional experience. We appreciate your recommendation and are here for any future needs you may have!"
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Cameron Beba

December 10, 2024

5  out of  5
rating by Cameron Beba
"Taylor and Nick were both very helpful when setting up my car and renters insurance."
We responded:
"Cameron, thank you for your wonderful feedback! I'm glad to hear that Taylor and Nick were able to assist you effectively with your insurance. We appreciate your trust in our team and are here for any future needs or questions you might have."
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C W

November 1, 2024

5  out of  5
rating by C W
"Been working with Kelly & Heather for 3 years. They've been extremely helpful with policy changes and claims. Would definitely recommend to others!"
We responded:
"Thank you for your wonderful review! I'm glad to hear that Kelly and I have been able to assist you with policy changes and claims over the past three years. Your recommendation means a lot to us. If you ever need anything in the future, don't hesitate to reach out! - Heather McCloskey - State Farm Insurance Agent, University Place, WA"
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M Rivera

October 23, 2024

5  out of  5
rating by M Rivera
"This branch of State Farm has been great! Especially Kelly Linbo. She has always been there when I have any issues and then goes above and beyond to make sure I'm doing good. I don't regularly leave comments about companies, but when they are truly a great place to work with, then I have to give them some praise on a great job that they are doing."
We responded:
"M Rivera, thank you for your wonderful review! I'm glad to hear that our office has been able to meet your expectations. Kelly is indeed a valuable part of our team, and it's great to know she has been so helpful to you. We appreciate you taking the time to share your experience and for your kind words. If you ever need further assistance, we're here for you. - Heather McCloskey - State Farm Insurance Agent, University Place, WA"
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Monte Karrlow

October 15, 2024

5  out of  5
rating by Monte Karrlow
"Great people to do business with. Kelly is the best! Kelly is extremely knowledgeable, thorough and her customer service is top notch. All of that makes what could be complicated and stressful, simple and pleasant. That's hard to find."
We responded:
"Monte, thank you for your fantastic review! I'm glad to hear that Kelly provided you with such knowledgeable and thorough service. It's wonderful that she made the process simple and pleasant for you. We truly appreciate your kind words and are here for any future needs you may have. - Heather McCloskey - State Farm Insurance Agent, University Place, WA"
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Karen Baker

October 11, 2024

5  out of  5
rating by Karen Baker
"Best !"
We responded:
"Karen, thank you for your wonderful review! We're happy you had a great experience with our agency. If you ever need anything in the future, we're here to help. - Heather McCloskey - State Farm Insurance Agent, University Place, WA"
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Jenny Graham

October 9, 2024

5  out of  5
rating by Jenny Graham
"I recently switched to State Farm after being with my previous insurance company for 27 years due to large rate increases. I called SF and the agent Zach who assisted me was incredibly helpful and showed the best customer service. He answered all my questions and made me feel confident in moving over to SF. I highly recommend anyone to use State Farm!!"
We responded:
"Jenny, thank you for sharing your experience! I'm glad Zach could assist you so effectively and provide the confidence you needed to switch to State Farm. Your recommendation means a lot to us. If you have any further questions or need assistance in the future, our office is here to help! - Heather McCloskey - State Farm Insurance Agent, University Place, WA"
Profile photo of Amanda Kim

Amanda Kim

October 9, 2024

5  out of  5
rating by Amanda Kim
"It’s my pleasure to work with Zach to create the most affordable insurance package that meet our needs. After 15 years staying with Cosco Connective Insurance, we found Zach Stellhorn at Heather McCloskey State Farm Agent. Zach was very patient to work with us, he listened to our needs and explained every detail of our coverage. I have recommended several friends to Zach and they all got great deals too."
We responded:
"Thank you for your wonderful review Amanda! I'm happy to hear that Zach was able to assist you in finding an affordable insurance package that meets your needs. It's great to know that his patience and detailed explanations made a positive impact. We truly appreciate your recommendations to friends and are glad they also received great deals. If you ever need further assistance, our office is here to help! - Heather McCloskey - State Farm Insurance Agent, University Place, WA"
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Joe Mazzotta

September 17, 2024

5  out of  5
rating by Joe Mazzotta
"Zach from McCloskey state farm insurance company was amazing at finding discounts and getting me the lowest cost insurance. Feel free to reach out if you’re comparing insurance and Zach responds quickly."
We responded:
"Joe, thank you for your fantastic review! I'm happy Zach was able to find you great discounts and provide quick responses. We appreciate your recommendation and are always here to help with any future insurance needs. - Heather McCloskey - State Farm Insurance Agent, University Place, WA"
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Veronicah Thuita

August 31, 2024

5  out of  5
rating by Veronicah Thuita
"Very friendly and patient as they explain the insurance policy.Breaks information to chewable language and no tricks onthe budget suitable deduction .Should have you before."
We responded:
"Veronicah, Thank you for your wonderful review! I'm glad to know that you found our team friendly and patient. It's important to us that our clients understand their insurance policies clearly, and I'm happy we could break down the information in a way that was easy to digest. We appreciate your trust and look forward to assisting you with any future needs. - Heather McCloskey - State Farm Insurance Agent, University Place, WA"
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Kiley Corlis

August 28, 2024

5  out of  5
rating by Kiley Corlis
"Everyone at Heather McClockey’s office is kind and attentive! Best insurance company by far! Seriously, no hassles and very straightforward. You guys are awesome!"
We responded:
"Kiley, thank you for your kind words and positive feedback. I'm glad you found our team kind and attentive. We're happy to provide straightforward and hassle-free service. If you ever need anything, feel free to reach out. - Heather McCloskey - State Farm Insurance Agent, University Place, WA"
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Larry Mcgee

August 8, 2024

5  out of  5
rating by Larry Mcgee
"Customer Service is Excellent. Answered all my questions. 5 star."
We responded:
"Hey Larry, Thanks a lot for the awesome review! I'm glad we could answer all your questions and provide excellent customer service. If you need anything else, feel free to reach out anytime! - Heather McCloskey - State Farm Insurance Agent, University Place, WA"
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SHELLEY Meeker

June 24, 2024

5  out of  5
rating by SHELLEY Meeker
"Britney at State Farm Insurance has been extremely helpful and kind. Answering any questions regarding policy changes, as well as explaining documents and terms of certain coverages. Thank you Britney. She is an excellent employee and friendly."
We responded:
"Thank you, Shelley, for recognizing Britney's exceptional service and expertise in explaining policy changes and coverages! We're pleased to hear about your positive experience and are grateful for your kind words. If you have any more questions or need assistance in the future, feel free to reach out to our office. - Heather McCloskey - State Farm Insurance Agent, University Place, WA"
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James Carver

June 5, 2024

4  out of  5
rating by James Carver
"Britny helped me with my policy, and was awesome helping me get everything figured out and settled !"
We responded:
"Thank you, James, for your positive rating! Providing top-notch insurance options is our priority, and we're grateful for your feedback. Feel free to reach out for any future insurance needs! - Heather McCloskey - State Farm Insurance Agent, University Place, WA"
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Barbara Allen

May 25, 2024

5  out of  5
rating by Barbara Allen
"Excellent service without pressure. Great follow up. Kind and professional. Kelly was amazing!"
We responded:
"Thank you Barbara! Appreciate you taking the time to write a kind review."
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sheila lavin

May 16, 2024

5  out of  5
rating by sheila lavin
"Kelly was great helping me change my coverage to save money..."
We responded:
"Thank you, Sheila, for sharing your positive experience with Kelly! I'm pleased to hear that Kelly was able to help you save money while adjusting your coverage. We appreciate your feedback and look forward to assisting you with any future insurance needs. - Heather McCloskey - State Farm Insurance Agent, University Place, WA"
Profile photo of Brian Burlingame

Brian Burlingame

April 17, 2024

5  out of  5
rating by Brian Burlingame
"Agent was very thorough and clear on policy details, and provided helpful information to show me where I might have holes in coverage."
We responded:
"Brian, It's fantastic to hear that our office took the time to go through your policy details thoroughly and provide helpful insights into potential coverage gaps. Understanding the intricacies of your insurance policy is crucial for ensuring you have the right coverage for your needs. If you have any further questions or need assistance, don't hesitate to reach out. - Heather McCloskey - State Farm Insurance Agent"
Profile photo of Kelly Nassour

Kelly Nassour

April 4, 2024

5  out of  5
rating by Kelly Nassour
"Kelly Linbo is a fantastic insurance agent. I don't know how she does it, but she gets me the lowest rate on my car insurance by a mile. Same with my renter's insurance. When I had to switch companies for my homeowner's insurance (due to other circumstances), my car insurance rate did not increase much and it is still the lowest rate out there by a long shot. Aside from the low monthly payments, Kelly is so ON TOP OF IT. She anticipates my needs even after months have gone by. She knew my lease was up soon and called me to update my insurance before I even thought to remember to call her. She followed up with me about things I should have been following up with her about. She made sure to take care of my important docs even when I was too busy with other things to think about it. Without her, I would have forgotten to change my insurance on time. If you need an agent who can get you the lowest rates with the least stress, I highly recommend Kelly."
We responded:
"Kelly, thank you so much for this awesome review! We're so happy to help and are glad you had a good experience with us. We appreciate it very much!"
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Erik Gallardo

March 29, 2024

5  out of  5
rating by Erik Gallardo
"Through our connection, Brandon Tuilaepa displayed deep understanding of the importance of finding optimal prices. He provided me with noteworthy advice & perspectives during this critical stage."
We responded:
"Hi Erik, thank you so much for the review! We're glad to hear that Brandon was of help to you and that your experience was a positive one! "
Profile photo of Austin Striplin

Austin Striplin

March 29, 2024

5  out of  5
rating by Austin Striplin
"I had the opportunity to connect with Brandon Tuilaepa. Despite being aware that I was exploring various options to secure the best pricing, he exhibited a commendable level of support and expertise, providing valuable insights to facilitate my decision-making process."
We responded:
"Thank you so much for your feedback, and we're so happy to hear that your experience was a positive one!"
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Stephanie Rouse

March 25, 2024

5  out of  5
rating by Stephanie Rouse
"This team and especially Taylor have been wonderful! She has been so prompt to answer any questions I have and is so helpful."
We responded:
"Thank you for the review! So glad Taylor could help you with your business insurance. "
Profile photo of Del

Del

February 15, 2024

5  out of  5
rating by Del
"Made transferring insurance from another state a breeze! Always quick to respond and answer any questions I have. Thank you!"
We responded:
"Thank you for your kind review, Del! We are so glad my team and I could help you and were able to make your insurance experience a smooth one. - Heather "