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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Veronicah Thuita

Veronicah Thuita

August 31, 2024

5  out of  5
rating by Veronicah Thuita
"Very friendly and patient as they explain the insurance policy.Breaks information to chewable language and no tricks onthe budget suitable deduction .Should have you before."
We responded:
"Veronicah, Thank you for your wonderful review! I'm glad to know that you found our team friendly and patient. It's important to us that our clients understand their insurance policies clearly, and I'm happy we could break down the information in a way that was easy to digest. We appreciate your trust and look forward to assisting you with any future needs. - Heather McCloskey - State Farm Insurance Agent, University Place, WA"
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Kiley Corlis

August 28, 2024

5  out of  5
rating by Kiley Corlis
"Everyone at Heather McClockey’s office is kind and attentive! Best insurance company by far! Seriously, no hassles and very straightforward. You guys are awesome!"
We responded:
"Kiley, thank you for your kind words and positive feedback. I'm glad you found our team kind and attentive. We're happy to provide straightforward and hassle-free service. If you ever need anything, feel free to reach out. - Heather McCloskey - State Farm Insurance Agent, University Place, WA"
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Larry Mcgee

August 8, 2024

5  out of  5
rating by Larry Mcgee
"Customer Service is Excellent. Answered all my questions. 5 star."
We responded:
"Hey Larry, Thanks a lot for the awesome review! I'm glad we could answer all your questions and provide excellent customer service. If you need anything else, feel free to reach out anytime! - Heather McCloskey - State Farm Insurance Agent, University Place, WA"
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SHELLEY Meeker

June 24, 2024

5  out of  5
rating by SHELLEY Meeker
"Britney at State Farm Insurance has been extremely helpful and kind. Answering any questions regarding policy changes, as well as explaining documents and terms of certain coverages. Thank you Britney. She is an excellent employee and friendly."
We responded:
"Thank you, Shelley, for recognizing Britney's exceptional service and expertise in explaining policy changes and coverages! We're pleased to hear about your positive experience and are grateful for your kind words. If you have any more questions or need assistance in the future, feel free to reach out to our office. - Heather McCloskey - State Farm Insurance Agent, University Place, WA"
Profile photo of James Carver

James Carver

June 5, 2024

4  out of  5
rating by James Carver
"Britny helped me with my policy, and was awesome helping me get everything figured out and settled !"
We responded:
"Thank you, James, for your positive rating! Providing top-notch insurance options is our priority, and we're grateful for your feedback. Feel free to reach out for any future insurance needs! - Heather McCloskey - State Farm Insurance Agent, University Place, WA"
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Barbara Allen

May 25, 2024

5  out of  5
rating by Barbara Allen
"Excellent service without pressure. Great follow up. Kind and professional. Kelly was amazing!"
We responded:
"Thank you Barbara! Appreciate you taking the time to write a kind review."
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sheila lavin

May 16, 2024

5  out of  5
rating by sheila lavin
"Kelly was great helping me change my coverage to save money..."
We responded:
"Thank you, Sheila, for sharing your positive experience with Kelly! I'm pleased to hear that Kelly was able to help you save money while adjusting your coverage. We appreciate your feedback and look forward to assisting you with any future insurance needs. - Heather McCloskey - State Farm Insurance Agent, University Place, WA"
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Brian Burlingame

April 17, 2024

5  out of  5
rating by Brian Burlingame
"Agent was very thorough and clear on policy details, and provided helpful information to show me where I might have holes in coverage."
We responded:
"Brian, It's fantastic to hear that our office took the time to go through your policy details thoroughly and provide helpful insights into potential coverage gaps. Understanding the intricacies of your insurance policy is crucial for ensuring you have the right coverage for your needs. If you have any further questions or need assistance, don't hesitate to reach out. - Heather McCloskey - State Farm Insurance Agent"
Profile photo of Kelly Nassour

Kelly Nassour

April 4, 2024

5  out of  5
rating by Kelly Nassour
"Kelly Linbo is a fantastic insurance agent. I don't know how she does it, but she gets me the lowest rate on my car insurance by a mile. Same with my renter's insurance. When I had to switch companies for my homeowner's insurance (due to other circumstances), my car insurance rate did not increase much and it is still the lowest rate out there by a long shot. Aside from the low monthly payments, Kelly is so ON TOP OF IT. She anticipates my needs even after months have gone by. She knew my lease was up soon and called me to update my insurance before I even thought to remember to call her. She followed up with me about things I should have been following up with her about. She made sure to take care of my important docs even when I was too busy with other things to think about it. Without her, I would have forgotten to change my insurance on time. If you need an agent who can get you the lowest rates with the least stress, I highly recommend Kelly."
We responded:
"Kelly, thank you so much for this awesome review! We're so happy to help and are glad you had a good experience with us. We appreciate it very much!"
Profile photo of Erik Gallardo

Erik Gallardo

March 29, 2024

5  out of  5
rating by Erik Gallardo
"Through our connection, Brandon Tuilaepa displayed deep understanding of the importance of finding optimal prices. He provided me with noteworthy advice & perspectives during this critical stage."
We responded:
"Hi Erik, thank you so much for the review! We're glad to hear that Brandon was of help to you and that your experience was a positive one! "
Profile photo of Austin Striplin

Austin Striplin

March 29, 2024

5  out of  5
rating by Austin Striplin
"I had the opportunity to connect with Brandon Tuilaepa. Despite being aware that I was exploring various options to secure the best pricing, he exhibited a commendable level of support and expertise, providing valuable insights to facilitate my decision-making process."
We responded:
"Thank you so much for your feedback, and we're so happy to hear that your experience was a positive one!"
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Stephanie Rouse

March 25, 2024

5  out of  5
rating by Stephanie Rouse
"This team and especially Taylor have been wonderful! She has been so prompt to answer any questions I have and is so helpful."
We responded:
"Thank you for the review! So glad Taylor could help you with your business insurance. "
Profile photo of Del

Del

February 15, 2024

5  out of  5
rating by Del
"Made transferring insurance from another state a breeze! Always quick to respond and answer any questions I have. Thank you!"
We responded:
"Thank you for your kind review, Del! We are so glad my team and I could help you and were able to make your insurance experience a smooth one. - Heather "
Profile photo of Ema Jacob (EJ)

Ema Jacob (EJ)

October 9, 2023

5  out of  5
rating by Ema Jacob (EJ)
"Excellent service from start to finish! Randy helped me by providing specific auto coverage for our state, and he also assisted us in saving on our homeowners insurance by combining both. #hugewin"
We responded:
"Thank you so much for your kind review, EJ! I appreciate it. My team and I will always be here for you in your time of need! - Heather"
Profile photo of Veronica Kropff

Veronica Kropff

September 21, 2023

5  out of  5
rating by Veronica Kropff
"Kelly has been my SF agent for over a year now and has always been knowledgable, responsive, and kind! I would recommend this office to anyone looking for insurance representative who is on their side. Even though I am moving out of state, I greatly appreciate Kelly and her sweet demeanor."
We responded:
"Veronica… We are sad that you go, but happy to be able to help you transition to a new agent in your new home town. Thank you for the kind words about Kelly! Reviews like this make her day. "
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Matt Vasquez

September 20, 2023

5  out of  5
rating by Matt Vasquez
"Kelly is absolutely amazing! Her professionalism and exceptional customer service is top tier. Always going above and beyond to help me with my insurance wants and needs."
We responded:
"Thank you Matt! We love Kelly too. So glad she has been able to help"
Profile photo of Warren Cheney

Warren Cheney

September 20, 2023

5  out of  5
rating by Warren Cheney
"Heather and her staff provide the most friendly and knowledgable service every time I call. State farm has handled all my insurance for the past years and I could not be more satisfied."
We responded:
"Warren, I would like to sincerely thank you for taking a moment from your day to share such great feedback with us. My team and I will always be here for you. - Heather"
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marlayna troxell

September 15, 2023

5  out of  5
rating by marlayna troxell
"If you have EVER had the misfortune of having to go through an insurance claim, I believe you can agree that it’s normally not something you’d categorize as enjoyable. I can honestly say that my insurance agent, Eric changed that! I am beyond grateful for him for taking the time to listen to my concerns and go above and beyond to deliver results. If you are looking for an incredible agent, Eric is your guy! He deserves a raise! I give 10 gold stars! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you for the kind words about it Eric and the office. We appreciate you taking the time. Glad we could help "
Profile photo of Sg mg

Sg mg

July 12, 2023

5  out of  5
rating by Sg mg
"I have been insured by StateFarm Heather McCloskey office for couple years now they always give the time to speak with you personally over any issues. talked with Britney today to go over my policies to make sure of any needed changes and to make sure iam properly covered on all policies they are all friendly and affordable"
We responded:
"Hello! I would like to sincerely thank you for taking a moment from your day to share such great feedback with us. My team and I will always be here for you. - Heather"
Profile photo of Ryan Mullen

Ryan Mullen

May 23, 2023

5  out of  5
rating by Ryan Mullen
"Heather and her team deserves to be recognized! They consistently go above and beyond. Thank you!"
We responded:
"Ryan, we appreciate this awesome review from you and the trust you have in us. It’s an honor working you. Thank you for your business! - Heather"
Profile photo of Dan Veliz

Dan Veliz

April 23, 2023

5  out of  5
rating by Dan Veliz
"The Mccloskey State Farm agency has always taken great care of us from the beginning. Their office is always willing to go above and beyond to meet their customers needs. I highly recommend anyone reading this review to choose their services."
We responded:
"Dan, this truly warms my heart! We appreciate this awesome review from you and the trust you have in us. It’s an honor working you. Thank you for your business! - Heather "
Profile photo of Ronald Coleman

Ronald Coleman

March 31, 2023

5  out of  5
rating by Ronald Coleman
"She did an excellent job helping me set up my insurance"
We responded:
"Ronald, thank you for taking a moment to express your satisfaction with our State Farm Agency! My team and I will always work hard for your business each day! - Heather"
Profile photo of Holly Epley

Holly Epley

March 29, 2023

5  out of  5
rating by Holly Epley
"I got $150 lower insurance and got more coverage. Thanks State farm"
We responded:
"Holly, I always love to hear when my clients are able to save money- especially when that comes with better coverage! I appreciate you taking the time to share this! - Heather "
Profile photo of Lori Mendiola

Lori Mendiola

March 25, 2023

5  out of  5
rating by Lori Mendiola
"I showed interest in looking around for cheaper insurance for my partner and I. Mary Tood took the time to send follow up emails over the past year when I finally I decided to speak with her because my insurance took a significant jump. Mary was able to get me the same exact coverage for over $100 less than Geico. I signed up immediately and started a policy with them. This decision was made as I already spoke to Geico and all I was told is that our insurance went up due to inflation just minutes before calling Statefarm. We tried to encourage Geico to go down as we have been with them for over 20 years, but the lady wouldn't budge and kept telling us there was nothing they could do for us. We were so frustrated that I finally convinced my partner to switch. So after all of this, talking to Geico, then calling Statefarm to quote rates, we were switching companies. I then called back to Geico and got a different person on the phone. We let her know we were canceling and asked us why so we explained the situation. She insisted that she could look into it again for us. But by this time I was very frustrated with Geico and told her no. She ended up putting us on hold and when she came back on the line, she said that she could lower our rate by just around $250 less because we were grandfathered in. At this point the smarter option was to stay with Geico. But since we already signed up with Mary, we had more work to do and had to call her back to cancel our new policy that we just started. I called Mary back to let her know what just happened, she was very patient and understanding with us and said she could cancel it. Our refund however would be mailed back to us (which I was okay with) especially after all the work Mary put in to get us a a lower rate. I will always keep Statefarm at the back of my mind because of this one experience I had with Mary. It was a pleasure speaking with her, I wish we were honestly staying with Statefarm because of the great experience we had since the very beginning when I was only looking for quotes. Anyone considering switching insurance, consider Statefarm FIRST. Mary is a great person and not just looking for a commission. The good thing about Statefarm, you have a direct agent to deal with. Thank you again, Mary!"
We responded:
"Thank you for the 5 star review, Lori! Mary is one of the best. We strive to provide you with the customer care that you deserve and go the extra mile to do so! It is always our pleasure to be able to assist you with any of your insurance questions or needs! Give us a call if anything changes. - Heather"
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Chandler Cox

March 14, 2023

5  out of  5
rating by Chandler Cox
"Excellent! Great customer service. Very helpful"
We responded:
"Thank you for taking the time to share! We appreciate it "